Independent player guide · Not affiliated with the game developer Independent, unofficial player guide
PAYMENTSUpdated 2026-10-07

Lagos Life refunds

Top-ups are optional purchases of in-game naira. As with most digital goods, a delivered purchase is generally final — a refund is typically possible only if you paid but did not receive the currency.

When a refund may apply

  • You were charged but the naira never arrived.
  • A duplicate or failed transaction.

How to request one

Contact the game's own support (the official site lists [email protected]) with your payment details and the time of purchase. Refunds are handled by the game, not by this guide.

What is not refundable

In-game naira you have already spent, and any non-delivery caused by using a non-official site.

This guide cannot process payments or refunds; it is an independent fan site.

Frequently asked questions

Can I get a Lagos Life refund?

Delivered digital purchases are generally final; a refund is usually possible only if you paid and did not receive the naira.

What if my payment failed?

Contact the game's support with your payment details; refunds are handled by the game, not this guide.

Can I refund spent naira?

No. Naira you have already spent, and purchases made on non-official sites, are not refundable.